Do you document all the 1–1 conversations that you have with your team?

This is an answer to a question submitted to the “Ask me anything (AMA)” program. This AMA channel is designed to support you get clarity to business/tech questions you may have. Periodically, I select a particular response that we feel can benefit the broader community.

Yes, but I recommend you do this in a transparent way to everyone and share with them.

I create a weekly structure around:

  • What objectives did we set for this week?
  • Which of the goals we set out to achieve did we complete?
  • What worked well?
  • What worked less well?
  • How are you doing?
  • How did what we did this week contribute to the advancement of the business?
  • How did what we did this week contribute to advancing your career path?
  • What did we learn new?
  • What experiment can we do to improve processes, time, and collaboration that impacts ourselves, our team or our fellow teams?
  • What are our objectives for the coming week?

e.g.

I map these as individual rows in a spreadsheet. I then map the dates as column headers, where each date represents the date of our meeting. This breakdown allows us to track progress/blockers/solutions on a historic basis.

The dates are weekly and shared in advance with the individual. Say we meet on a Friday. The individual needs to complete the filling in of the column for the upcoming meeting by Thursday. I then have the night and the morning to review the feedback, think about it, comment/add notes to discuss.

By the time of the meeting, we are both prepared. We walk in; we run through the topics, we converse on the areas that need attention. If any time is remaining, pick up either a topic of interest to both, OR we get some minutes back.

I love this structure, and it has never failed me. Drives rapport, accountability, maturity and aligned discussions of mutual growth.

Plus, performance reviews are NEVER a surprise to either side. They are continuous throughout the journey.

NOTE: Views are my own, based on my observations and experiences. I believe in productive discourse and welcome opportunities to refine my understanding through discussion. Comment in the comments area below or reach out on hi@andremuscat.com

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Andre Muscat

Andre Muscat

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Exploring the world of business technology to work out what what’s really happening, what actually matters, and what it means. | www.andremuscat.com